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Returns & Refunds

We accept returns and refunds for almost all of our products in The Celtic Store. If you wish to return items, they must be returned in their original condition, sellable with any original tags still attached (providing the item is not faulty). This must be done within 14 days of receiving the goods if you want a full refund, we can accept some returns outwith the 14 day period if you contact us before sending it back.

When sending us back a return please include a note with your order number and reason for return. Once received we will let you know that we have refunded you.

* PLEASE NOTE : any refunds required for purchases made in-store must be returned to a store and cannot be fulfilled via the online store. 

Online returns should be addressed to the following location:

The Celtic Store Returns


Celtic Park

The Celtic Way

G40 3RE


PLEASE NOTE: All returns are at the expense of the customer, unless the item is damaged or faulty. Please note, limits will apply on covering your postage costs, £7.65 maximum for UK and we will need a quote for International costs prior to arranging.



We do not offer exchanges. Please return any unwanted items for a refund and please purchase the replacement item required.


Returning In Store

We will accept return orders being dropped off in all our stores, with the exclusion of Belfast. If you return an order to store, this will then be delivered back to The Celtic Store Returns team and processed from there. No refunds will be given in store. If a refund is to be processed, it will be done so by The Celtic Store Returns team and monies due will be put back onto the card or account you used to place the transaction on the website.


Returns Exclusions

The following items will not be accepted for returns:

  • Products which have been personalised (printing/SPFL patch)
  • Underwear
  • Earrings


Shirt Printing

Celtic Retail offers a shirt printing service to our customers where we are happy to print the names of players past and present along with family or given names. We are also pleased to print the names of places or dates which are synonymous with Celtic e.g, Lisbon 67 or a family birthday such as Dad 50. Although the list is not exhaustive these are examples of the extent to which we will offer this service.

Please note the personalisation of football tops are printed at the customers own risk.

The Celtic Store cannot accept liability for any future player movements.